xfinity emergency broadband benefit

In today’s digital age, internet access is no longer a luxury but a necessity for education, work, healthcare, and staying connected with loved ones. Recognizing the importance of connectivity, Xfinity, one of America’s leading internet service providers, has introduced the Emergency Broadband Benefit Program. This comprehensive article delves into the significance of the Xfinity Emergency Broadband Benefit Program, how it works, eligibility criteria, and the positive impact it has on communities across the nation.

xfinity emergency broadband benefit

The Xfinity Emergency Broadband Benefit (EBB) program provides a discount of up to $50 per month on Xfinity Internet and mobile services to qualifying customers. The program is designed to help low-income households and those who have experienced financial hardship due to the COVID-19 pandemic connect to the internet.

To qualify for the Xfinity EBB program, you must meet one of the following criteria:

  • Have a household income at or below 135% of the federal poverty level
  • Participate in certain government assistance programs, such as SNAP, Medicaid, Lifeline, or Pell Grants
  • Experienced a job loss or significant decrease in income due to the COVID-19 pandemic

To apply for the Xfinity EBB program, you can visit the Xfinity website or call 1-800-XFINITY (1-800-934-6489). You will need to provide your name, address, phone number, and email address. You will also need to provide proof of eligibility, such as a copy of your tax return or a letter from your employer.

Once you have been approved for the Xfinity EBB program, you will receive a discount on your Xfinity Internet and mobile services. The discount will be applied to your bill automatically.

The Xfinity EBB program is a temporary program that is set to end on December 31, 2023. However, the government may extend the program if there is a continued need.

Here are some tips for applying for the Xfinity EBB program:

  • Make sure that you meet all of the eligibility requirements.
  • Gather all of the required documentation before you apply.
  • Be prepared to answer questions about your income and household expenses.
  • If you have any questions or problems, contact Xfinity customer service for assistance.

Xfinity: A Trusted Internet Provider

Xfinity, a brand of Comcast Corporation, is renowned for delivering high-speed internet, television, and phone services to millions of homes and businesses across America. With a commitment to bridging the digital divide, Xfinity plays a crucial role in connecting individuals and communities.

The Importance of Internet Connectivity

The internet has become an integral part of everyday life, offering access to information, educational resources, job opportunities, telehealth services, and more. Unfortunately, many individuals and families in America still lack affordable access to reliable internet service, creating a digital divide that can hinder progress and equality.

The Xfinity Emergency Broadband Benefit Program

The Xfinity Emergency Broadband Benefit Program is part of the Federal Communications Commission’s (FCC) initiative to provide relief to eligible households during the COVID-19 pandemic. This program offers significant assistance to ensure that households can stay connected in times of crisis:

1. Monthly Internet Service Discount: Through the program, eligible households receive a monthly discount on their Xfinity internet service, reducing the overall cost of connectivity.

2. Assistance for Device Purchases: In addition to discounted internet service, the program may provide financial support for the purchase of internet-capable devices, such as computers or tablets.

3. No Activation or Installation Fees: To further ease the financial burden, the Xfinity Emergency Broadband Benefit Program waives activation and installation fees for eligible households.

Eligibility Criteria

Eligibility for the Xfinity Emergency Broadband Benefit Program is based on specific criteria:

  1. Household Income: To qualify, households must have an income at or below 135% of the Federal Poverty Guidelines or participate in other assistance programs, such as SNAP, Medicaid, or Lifeline.
  2. Loss of Income During COVID-19: Households that experienced a significant loss of income during the COVID-19 pandemic are also eligible.
  3. Participation in Other Assistance Programs: Households receiving assistance through programs like SNAP, Medicaid, or Lifeline automatically meet the eligibility requirements.

How to Apply for the Xfinity Emergency Broadband Benefit

To apply for the Xfinity Emergency Broadband Benefit Program:

  1. Check Eligibility: Verify your eligibility by reviewing the program’s criteria or using the online eligibility checker provided by Xfinity.
  2. Apply Online: Apply for the program online through the Xfinity website or via the National Verifier website, which is managed by the Universal Service Administrative Company (USAC).
  3. Contact Xfinity: If you have questions or need assistance with the application process, contact Xfinity’s customer support for guidance.
  4. Receive Approval: Once your application is approved, you’ll receive confirmation and information about the discounts and benefits you qualify for.

The Impact on Communities

The Xfinity Emergency Broadband Benefit Program has a positive impact on communities across America:

  1. Enhanced Educational Opportunities: Access to affordable internet service and devices enables students to engage in online learning, bridging the digital divide in education.
  2. Remote Work: The program supports individuals working from home by ensuring reliable internet connectivity, fostering economic stability.
  3. Telehealth Access: Affordable internet service facilitates telehealth appointments, making healthcare more accessible, especially for those in underserved areas.
  4. Social Connectivity: Reliable internet keeps families connected, reducing isolation and promoting mental well-being.


The Xfinity Emergency Broadband Benefit Program is a testament to Xfinity’s commitment to fostering digital inclusion and ensuring that all Americans have access to essential online resources. By providing discounted internet service, financial support for devices, and waiving fees, this program makes connectivity affordable and accessible to eligible households during times of crisis. As we navigate the challenges of the digital age, the Xfinity Emergency Broadband Benefit Program plays a pivotal role in connecting communities and empowering individuals across America.

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